|BPO / ITES / Telecaller / Customer Care|
|Customer Care Excutive /Associate- Voice / Non Voice|
|1 - 4 Years|
|30 -36 Lacs (P.A.)|
• Minimum experience of 1 year in customer service or contact center environment.
• Ability to communicate clearly and effectively
• Ability to handle difficult situations in a professional manner and build employee loyalty
• Have well developed listening skills and the ability to assimilate information
• Patience and tact in working with customers, sometimes in stressful situations
• Self-motivated and punctual
• Must have the ability to work flexible hours as required
• Sound knowledge of Social Media applications and trend
• High level of commitment, initiative and enthusiasm
• Fluent, written and spoken, in Arabic & English
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